FAQ

1. What payment methods do you accept?
We currently accept payments via PayPal. All transactions are secure and encrypted.

2. Where do you ship?
We currently ship within the United States only.

3. How much does shipping cost?
We offer free shipping on all orders.

4. How long does order processing take?
Orders are typically processed within 1-2 business days after placement.

5. How long will it take to receive my order?
Once processed, packages usually arrive within 3-4 business days.

6. Can I return or exchange an item?
Yes! We offer 30 days free returns for items in original, unused condition and packaging.

7. How do I get a refund?
If you’re eligible for a refund, contact us at support@karven.shop. Once your return is received and approved, the refund will be processed to your original payment method within a few days.

8. Who can I contact for support?
For any questions or assistance, reach out to our support team at support@karven.shop. We’re available 24/7 to help.

9. Are your products authentic?
Yes, all products sold on karven.shop are 100% authentic and sourced from trusted suppliers.

10. Do you offer international shipping?
Currently, we only ship within the United States.